*1. Introduction:*
– This Privacy Policy outlines how Four Seasons Courier collects, uses, discloses, and protects personal information obtained during the provision of our same day courier services.

*2. Information Collection:*
– We may collect personal information, including names, addresses, contact details, and delivery instructions, to facilitate our courier services.
– Information may be obtained directly from clients, recipients, or third parties involved in the delivery process.

*3. Use of Information:*
– Personal information is used solely for the purpose of providing efficient and secure courier services.
– We may use contact details to communicate delivery updates, confirmations, and address any issues related to the delivery.

*4. Disclosure to Third Parties:*
– Personal information may be shared with third parties directly involved in the delivery process, such as drivers and subcontractors, to ensure the successful completion of services.
– Information will not be disclosed to external parties for marketing purposes without explicit consent.

*5. Data Security:*
– We implement security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.
– Access to personal information is restricted to employees and contractors who need the information to perform their job duties.

*6. Data Retention:*
– Personal information will be retained only for the duration necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
– Records may be securely archived for legal or regulatory compliance.

*7. Customer Rights:*
– Clients and recipients have the right to access, correct, or delete their personal information.
– Requests for data access or modification can be made through our customer service channels.

*8. Consent:*
– By using our courier services, clients and recipients consent to the collection, use, and disclosure of personal information as outlined in this Privacy Policy.
– Consent may be withdrawn at any time by contacting our customer service.

*9. Cookies and Tracking:*
– We may use cookies or similar technologies on our website to enhance user experience and track website usage.
– Users can manage cookie preferences through browser settings.

*10. Changes to the Privacy Policy:*
– This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.
– Users will be notified of any significant changes, and the updated policy will be posted on our website.

*11. Contact Information:*
– For questions or concerns regarding this Privacy Policy, please contact our Privacy Officer.

By using our services, clients and recipients acknowledge and agree to the terms outlined in this Privacy Policy. We are committed to protecting personal information and maintaining transparency in our data handling practices.