*1. Service Overview:*
– Our same day courier services guarantee timely and secure delivery of your packages within the specified time frame.
– Services are subject to availability and operational constraints.

*2. Booking and Payment:*
– Bookings can be made through our online platform, mobile app, or customer service hotline.
– Payment must be made in full before dispatch, and additional charges may apply for special requests.

*3. Parcel Packaging:*
– Senders are responsible for appropriately packaging items to ensure safe transit.
– We reserve the right to refuse items that are inadequately described.

*4. Delivery Times:*
– While we strive for punctuality, delivery times may be affected by unforeseen circumstances such as traffic, weather, or force majeure events.

*5. Delivery Attempts:*
– We will make reasonable attempts to deliver the package to the specified address. If unsuccessful, additional delivery attempts may incur extra charges.

*6. Parcel Tracking:*
– Real-time parcel tracking is available for customers to monitor the status and location of their shipments.

*7. Proof of Delivery:*
– Proof of delivery, including recipient name and signature, will be available upon request.

*8. Restricted Items:*
– Certain items are prohibited for transport, and it is the sender’s responsibility to ensure compliance with local and international regulations.

*9. Liability:*
– Our liability for loss or damage to parcels is limited to the declared value , up to a £1000.
– Customers are encouraged to purchase additional insurance for high-value items.

*10. Cancellation and Refund:*
– Cancellations made before dispatch may be eligible for a refund, subject to our cancellation policy.

*11. Force Majeure:*
– We shall not be held liable for any failure or delay in service due to circumstances beyond our control, including but not limited to acts of nature, strikes, or government regulations.

*12. Customer Responsibilities:*
– Customers must provide accurate and complete delivery information.
– Any changes to delivery details must be communicated promptly to avoid delivery issues.

-Customer must check items loaded correctly and are satisfied before setting off for the journey.

*13. Termination of Service:*
– We reserve the right to terminate services for customers who violate our terms and conditions or engage in fraudulent activities.

*14. Governing Law:*
– These terms and conditions are governed by the laws of [Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

By using our same day courier services, you agree to abide by these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.